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Report a Claim

From advice about a sensitive patient encounter or situation to responding to a written demand from an attorney and beyond, we’re here to support you.

Report a Claim: Call 800-242-4052

How to Report Your Claim

Here’s what you need to know to get started with a claim.

Step 1: Promptly call our Claims Advice Hotline.

Calling us early so we can work with you from the start may help you avoid a claim. Please have the following ready:

  • Date, time and place of the alleged incident
  • The clinical records
  • The lawsuit or nature of the claim

Step 2: Place the entire original patient chart in a secure location.

Put all documentation in a safe place, including X-rays. Never change or alter clinical records in any way.

Step 3: Start a file for NCMIC documents.

Keep all correspondence and documents from NCMIC and/or your defense counsel as well as legal documents. Do not place any of these materials in the patient chart.

Step 4: Be prepared to commit your time to the defense of the claim. 

The claim process can be lengthy. Your cooperation and involvement are necessary for the matter to be resolved in the most favorable manner. Rest assured, NCMIC will be there with you every step of the way to protect your name and reputation.

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