Development Planning for 2023

Ready for a fresh start this year?

Posted in Webinars on Thursday, January 19, 2023

Ready for a fresh start in 2023? Melissa Knutson, senior vice president of insurance operations at NCMIC, has some practical tips and resources on goal-setting for yourself, your practice and your staff. We discuss:

• How to plan effectively
• What tools to use for planning
• How to be more intentional
• Why are goals important
• Why you should write goals down

Resources

• Goal-Setting Worksheet [PDF]
• Atomic Habits by James Clear
• Good to Great by Jim Collins
• Stop Doing That Sh*t by Gary John Bishop
• Measure What Matters by John Doerr
• Hard Goals: The Secret to Getting from Where You Are to Where You Want to Be by Mark Murphy

Melissa Knutson
Senior Vice President - Insurance Operations
Melissa was named to her current position in May 2020. In this role she leads the Risk Operations team and the Insurance Client Service Center with a focus on process improvements, customer experience, and profitable growth of the insurance company. Melissa has been with NCMIC since January 2004, with previous roles including Business Development Manager, Equipment Finance Sales Manager, Vice President and General Manager – Equipment Finance, and Vice President – Risk Operations.