Tales from the Claims Crypt: When AI Gets It Wrong
What happens when good chiropractors get caught in bad situations? On Chiropractical's annual "Tales From the Claims Crypt" episode, Jon Kec explores some of the most haunting, real-world claims and the lessons every chiropractor can learn from them.
Posted in Podcasts on Thursday, October 15, 2026
As the spooky season unfolds, it’s time to pull the covers up your head and delve into the unsettling world of chiropractic malpractice in our annual Halloween special “Tales from the Claims Crypt”. Joined by NCMIC Claims specialists Tom Caswell and Zach Myers, hear how even the most careful doctors can be blindsided by lawsuits, and what not to do in an emergency.
Step into the shadows with host Jon Kec as Chiropractical opens the vault on some of NCMIC’s most unsettling real-life cases. These aren’t legends whispered around a campfire; they’re true lawsuits pulled from the crypt, revealing that even the most skilled and ethical chiropractors can find themselves haunted by the ghost of litigation.
Tales From the Claims Crypt #1: The Risk of Relying on AI
Every frightening story starts with a seemingly reasonable choice. For Dr. Johnson, it came during a critical emergency, when seconds counted and the stakes couldn't have been higher. In that tense instant, he turned to AI for guidance, but what seemed like a trusted answer quickly unraveled into a chain of poor decisions and a lesson he would never forget.
Discover why, when the pressure is at its highest, no algorithm can replace the judgment of the doctor on the scene.
Tales From the Claims Crypt #2: The Ticking Time Bomb
Not every horror story announces itself with warning signs. In this case, the patient arrived to Dr. Anderson’s office with common complaints and a seemingly straightforward path to treatment. Everything proceeded according to accepted standards, until a routine spinal adjustment was followed by a life-changing outcome.
What began as an ordinary office visit soon evolved into a case that challenged assumptions, tested documentation, and underscored a sobering truth: even the best preparation cannot eliminate every hidden risk.
Tales From the Claims Crypt #3: Dealing with Deception
Not every patient walks through the door seeking relief. In this unsettling case, a patient devised a carefully crafted story, alleging that a routine treatment by Dr. Smith had caused serious harm. However, as the case was peeled back layer by layer, meticulous records and expert analysis exposed a far different reality.
The case serves as a stark reminder that thorough documentation isn't just good practice. It can be the difference between fact and fiction when a claim comes back to haunt you.
Tales From the Claims Crypt #4: When the Friendly Approach Backfires
The final real-world tale centers on Dr. Gray, who discovered that one of the greatest risks in documentation can come from the best of intentions. Following a rib fracture during treatment, an attempt to convey concern and accountability found its way into the patient's chart. While the case unfolded, those words took on a life of their own, transforming a compassionate gesture into a potential liability.
As the crypt door creaks closed and the echoes fade away, one unsettling truth remains: even the most diligent chiropractor can find themselves facing an unexpected claim. Thorough notes and sound clinical practices may help ward off trouble, but they aren’t always enough to banish every legal ghost. That’s why preparation and the right coverage matter.
After all, the scariest tales are the ones that feel a little too possible.
If you have questions or topic ideas for us, reach out at Askncmic@ncmic.com.
This episode of Chiropractical was recorded October 13, 2026.