We Take Care of Our Own

Helping Policyholders Do More in a Time of Crisis

No matter what's happening in the world, it's our mission to help policyholders do more. And we know that as the world changes, “more” has to change along with it.

Pivoting Quickly for Our Policyholders

here's how we sprang into action to help our policyholders in need during the COVID-19 crisis.

  • 01

    Survey

    Surveyed policyholders to learn about their concerns so we knew how to best help them.

  • 02

    Premiums

    Increased our 30-day grace period for payments to 60 days.

  • 03

    Discount

    Offered a COVID-19-Related Part-Time Discount based on decreased office hours and/or patient visits.

  • 04

    Suspend Practice

    Changed our Leave of Absence policy to allow DCs to suspend their practice while maintaining coverage.

  • 05

    LOA Waiver

    Waived our Leave of Absence (LOA) premium charge.

  • 06

    Webinars

    Hosted 9 webinars about industry-specific COVID-19 topics, using our resources and connections to industry experts.

  • 07

    Articles

    Created more than 30 industry-specific articles about COVID-19 issues, including HIPAA updates, how to communicate with patients, information about the Paycheck Protection Program, checklists for reopening and more.

  • 08

    Newsletter

    Developed a weekly newsletter with timely COVID-19 updates for policyholders.

Evolving with You

As COVID-19 continues to change the way we live and do business, we’ll keep changing, too. Because in today’s environment, having an insurance provider that evolves along with you is more essential than ever.

We can do more together. Let’s talk about how.

Help Me Do More Too — Get a Quote