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This coverage helps protect you and your personal assets, your practice and your patients. It compensates for damages, loss or injury suffered by the patient, as well as legal defense costs. Since 1946, D.C.s have recognized NCMIC as the malpractice leader. Today more D.C.s rely on NCMIC’s Malpractice Insurance Plan than all other chiropractic malpractice insurance companies combined.
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At NCMIC, we believe that supporting the chiropractic profession is an important part of our heritage. No other insurance provider has provided more support for the profession than NCMIC.
In the past 5 years, NCMIC has attended more than 1,000 chiropractic events including college homecomings, seminars and state/national association conventions. We also offer business training and malpractice risk management seminars and resources to D.C.s as a complement to the education provided by the chiropractic colleges.
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Many doctors are using social and electronic media as a way to communicate with patients and market their practices. But what innocuous information might be misconstrued? What snap judgments could be made about your practice and/or personal life? Many doctors don't think about how the information they share might be perceived later by a chiropractic board of examiners or a judge or jury in a malpractice case.
As an attorney who has represented Doctors of Chiropractic in malpractice cases for many years, I have seen firsthand why it is essential for doctors to be aware of the impact of the Internet and technology on their practices.
With rising tensions between the U.S. and the Middle East, it's not surprising there have been an astronomical number of “phishing” scam attempts lately.
A recent survey revealed that the millennial generation prefers electronic communication such as text and email over face-to-face communication with patients and peers. For all healthcare providers, electronic communication can appear to be a boon in time saving. However, there are certain considerations beyond HIPAA to be aware of when it comes to communicating electronically with your patients. Below we explore the value of face-to-face vs. electronic communication such as texting or emailing.
When your patients want to get to know you, allowing them to have some insight into your personal life is not a bad thing, as it helps you develop a connection with your patients. The best place to do this is on your website—rather than connecting on social media—where you can highlight your education, hobbies, family, etc., and control the information being published.
As human beings, it's our natural tendency to want to defend ourselves against unwarranted criticism. However, as healthcare providers under the purview of HIPAA, Doctors of Chiropractic need to guard against that tendency when it comes to responding to negative complaints from patients.
Social media sites such as Facebook, YouTube and LinkedIn are becoming more popular with DCs. But how do you avoid violating HIPAA or privacy regulations as you increase your social media presence?
Question: A disgruntled former patient recently posted an angry rant about me on my practice's Facebook page. Should I simply ignore the post?
HIPAA Security Standards require every healthcare practitioner and practice to protect the privacy of patient health information (PHI). However, patient privacy can easily be jeopardized through electronic devices.
Have you used Siri or Alexa to get directions, or asked your phone to find the nearest coffee shop? While shopping online, have you looked at the related products the merchant suggested? Or have you watched a recommended movie on a streaming video service? If you've done any of these things, you've experienced artificial intelligence in action.
Question: Since much communication is done by text messaging these days, I wondered: Is it ever appropriate to text a patient or respond to their texts?
The information in the NCMIC Learning Center is offered solely for general information and educational purposes. It is not offered as, nor does it represent, legal or professional advice. Neither does this information constitute a guideline, practice parameter or standard of care. You should not act or rely upon this information without seeking the advice of an attorney familiar with the specific legal requirements of the state(s) in which you practice. If there is a discrepancy between the site and an insurance policy you have with NCMIC, the policy will prevail.