complex

Dr. Konarski-Hart explains the need to address complex problems that are revealed during a patient visit.

Risk Management

Patients Who Need Treatment Beyond the Spine

Many D.C.s coordinate their patients' overall healthcare and see patients with complex conditions not traditionally associated with chiropractic care.


Regardless of preferred focus of treatment, D.C.s need to address problems beyond the spine that are revealed through the history or exam. This is necessary for the patient’s well–being, as well as the doctor’s risk management.

In the CCE Accreditation Standards, Principles, Processes & Requirements for Accreditation (January 2013), the preface states: An accredited DCP prepares its graduates to practice as primary care chiropractic physicians and provides curricular and clinical evidence of such through outcome measures. To practice as a primary care chiropractic physician, DCP trains its graduates to:

  • Practice primary health care as a portal-of-entry provider for patients of all ages and genders focusing on the inherent ability of the body to heal and enhance function without unnecessary drugs or surgery.
  • Assess and document a patient's health status, needs, concerns and conditions with special consideration of axial and appendicular structures, including subluxation/neuro-biomechanical dysfunction.
  • Formulate the clinical diagnosis(es).
  • Develop a goal-oriented case management plan that includes treatment, prognosis, risk, lifestyle counseling, and any necessary referrals for identified diagnoses and health problems.
  • Follow best practices in the management of health concerns and coordinate care with other health care providers as necessary.
  • Focus on neuromusculoskeletal integrity for the purpose of enhancing health and performance.
  • Promote health, wellness and disease prevention by assessing health indicators and by providing general and public health information directed at improving quality of life.
  • Serve as competent, caring, patient-centered and ethical healthcare professionals and maintain appropriate doctor/patient relationships.
  • Understand and comply with laws and regulations governing the practice of chiropractic in the applicable jurisdiction. 

I believe more patients are viewing D.C.s as primary care physicians (PCPs) because:

  • There is a greater interest in alternative and natural healing.
  • It can be easier to rapidly obtain an appointment with a D.C. than a medical primary care provider, especially in rural areas where physicians are in short supply.
  • Many patients want to be active participants in their healthcare and prefer D.C.s who are typically more open in their communication style.
  • Patients with limited financial resources may prefer to see only one doctor.

Considerations for Different Practice Types

Some D.C.s identify and treat non-neuromusculoskeletal (NMS) problems by performing imaging and lab work, integrating nutrition, acupuncture or lifestyle counseling with adjustments. They refer patients for co-treatment as needed.

Other D.C.s focus only on spinal conditions. Regardless of your practice style or philosophy, patients must be informed and understand which health problems are being addressed by their D.C. and be referred to other providers as their conditions dictate. Factors that will help you determine which aspects of patient care would be best handled by you include:

  • Patient’s condition and consent
  • Your practice’s style, rapport with patients, and the state’s and your personal "scope" of practice
  • Patient’s insurance coverage

Preparing for the Non-NMS Patient

Often, in a busy practice, the details of a patient’s history can be easy to overlook. Medical gatekeepers, insurance restrictions and difficulties in accessing specialists can complicate coordination of care for a non-NMS patient. Here are steps I’ve found beneficial in this regard:

  • Review your processes. Check patient intake and history forms. How are non-NMS notations handled? Are they discussed with the patient? Are lifestyle habits such as smoking and fitness addressed?
  • Update your knowledge by reading medical and chiropractic peer–reviewed journals, taking web courses, and perusing peer-reviewed online resources. College and state associations may also offer programs on non-NMS issues, and many chiropractic diplomate and specialty programs include modules in laboratory analysis or viscera diseases. Community meetings, health fairs or interdisciplinary forums also may provide insights.
  • Prepare through networking. In addition to partnering with medical practitioners, consider consulting with and referring to other D.C.s or to non-medical providers for specific treatments. For example, patients with mental health concerns, chronic pain, weight control, exercise or sleep habits may benefit from the help of another professional. Calling another provider is always easier when you have a rapport with that person. Any interaction, such as working on an interdisciplinary board or a community health project, makes future contact more comfortable.
  • Contact the provider (assuming it’s not an emergency situation). Preferably, the patient will be present during this conversation so any appointments and advice can be documented. Otherwise, request the patient contact his physician as soon as possible. Then, follow up with the patient to ensure compliance and document outcomes.
  • Document the discussion and consider obtaining the medical records, if appropriate. If you have suggestions, encourage patient discussion with you and the treating physician. (Of course, never recommend a patient discontinue taking a prescribed medication.) Make sure to document the patient’s understanding of the importance of compliance.


The information in the NCMIC Learning Center is offered solely for general information and educational purposes. It is not offered as, nor does it represent, legal or professional advice. Neither does this information constitute a guideline, practice parameter or standard of care. You should not act or rely upon this information without seeking the advice of an attorney familiar with the specific legal requirements of the state(s) in which you practice. If there is a discrepancy between the site and an insurance policy you have with NCMIC, the policy will prevail.