Electronic vs. Face-to-Face Communication
A recent survey revealed that the millennial generation prefers electronic communication such as text and email over face-to-face communication with patients and peers. For all healthcare providers, electronic communication can appear to be a boon in time saving. However, there are certain considerations beyond HIPAA to be aware of when it comes to communicating electronically with your patients. Below we explore the value of face-to-face vs. electronic communication such as texting or emailing.