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Inspired

2017 Highlights

You inspire us every day to grow and connect to better serve you.

Inspired to Grow

Many doctors are expanding services to grow their practices, inspiring us to offer products and services that meet your unique needs as a D.C.

$1.5 billion – Credit card processing transaction volume

108 million – MilesAway® reward points redeemed

50% – Increase in equipment loans financed

4.1% – More D.C.s using our insurance agency

Inspired to Connect

As you find new ways to serve your patients, you inspire us to provide new ways to stay connected with NCMIC.

1.1 million – Times you’ve seen NCMIC online

21,000+ – Online accounts at ncmic.com

34% – Increase in Facebook followers

Over 230 days – Spent with doctors at chiropractic events

Inspired to Serve

Your dedication to excellent patient care inspires us to provide the best service possible when visiting with you over the phone or in person.

91,053 – Customer service calls

12.5 seconds – Average time to answer calls

Over 62,000 – Policyholders and customers

22 years – Premium dividends returned

94% – Policyholder retention rate

19 – Years “A” rated by A.M. Best